Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you fill out a contact form, send an email, or call us. This may include your name, phone number, email address, property address, and any details you share about your project.

We also collect certain information automatically when you visit our website. This includes your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected through standard web analytics tools (such as Google Analytics or Vercel Analytics) and through cookies or similar technologies.

We do not collect payment card information directly. Any payment processing is handled by third-party providers with their own privacy practices.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule and complete service work at your property
• Send you information related to your project or our services
• Improve the content and performance of our website
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. Cookies

Our website uses cookies - small text files stored on your device - to help us understand how visitors use the site. These cookies do not identify you personally. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some features of our website may not function properly if cookies are disabled.

Third-party services we use, such as Google Analytics and embedded forms, may also set their own cookies. Those services have their own privacy policies governing how that data is used.

4. How We Share Your Information

We share your information only in the following limited circumstances:

• With service providers who help us operate our business (such as form platforms or analytics tools), under confidentiality agreements
• When required by law, such as in response to a subpoena or court order
• To protect the rights, property, or safety of our business, our customers, or others

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to complete any ongoing service relationship, or as required by law. Contact form submissions and project records are generally retained for up to five years. You may request deletion of your information at any time by contacting us at the email address below.

6. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications we may send

To exercise any of these rights, contact us at hi@sandimasartificialgrass.com. We will respond to your request within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: